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Analisis tingkat kepuasan pasien terhadap kualitas pelayanan rumah sakit menggunakan metode importance performance analysis (ipa) dan potential gain in customer value (pgcv) (Studi... by WINARDI, EKO, , Mila Faila Sufa, S.T., M.T, , Ratnanto Fitriadi, ST., MT
Published 2014Connect to this object online
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Analisa Aktivitas Manual Material Hanlding Sebagai Dasar Perancangan Alat Bantu Dalam Perbaikan Postur Tubuh Pada Operator Pengecoran Logam (Study kasus Home Industry pengecoran lo... by Hidayat, Mufti, , Muclison Anis, S.T., M.T, , Mila Faila Sufa, S.T., M.T
Published 2014Connect to this object online
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Pengukuran Tingkat Kepuasan Pelanggan Terhadap Kualitas Pelayanan Jasa Transportasi Menggunakan Metode SERVQUAl Dan PGCV (Potential Gain In Customer Value) (Studi Kasus: BPU. Rosa... by Adi Nugroho, Rachmad, , Mila Faila Sufa, S.T., M.T, , Ratnanto Fitriadi, S.T., M.T
Published 2015Connect to this object online
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