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Boo, Huey Chern
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Boo, Huey Chern
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Cultural Differences in the Effect of an Explanation on Consumers' Perceived Justice and Post-Recovery Satisfaction / Boo Huey Chern and Ting Lee Hui
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Boo, Huey Chern
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Ting, Lee Hui
Published 2011
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Customer's reaction to servicescape failure and associated recovery strategy: an exploration study in the food service industry / Chua Bee Lia ...[et al.]
by
Chua, Bee Lia
,
Othman, Mohhiddin
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Boo, Huey Chern
,
Ab.Karim, M. Shahrim
,
Ramachandran, Sridar
Published 2009
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