Search Results - Boo, Huey Chern

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    Cultural Differences in the Effect of an Explanation on Consumers' Perceived Justice and Post-Recovery Satisfaction / Boo Huey Chern and Ting Lee Hui by Boo, Huey Chern, Ting, Lee Hui

    Published 2011
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    Customer's reaction to servicescape failure and associated recovery strategy: an exploration study in the food service industry / Chua Bee Lia ...[et al.] by Chua, Bee Lia, Othman, Mohhiddin, Boo, Huey Chern, Ab.Karim, M. Shahrim, Ramachandran, Sridar

    Published 2009
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