Modern Industrial Services A Cookbook for Design, Delivery, and Management /
This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecos...
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| Main Authors: | , , |
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2022.
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| Edition: | 1st ed. 2022. |
| Series: | Springer Texts in Business and Economics,
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| Subjects: | |
| Online Access: | Link to Metadata |
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Table of Contents:
- 1. Understanding the Barriers That Slow Firms Shifting from Products to Services
- 2. Overcoming the Barriers to Service Excellence
- 3. Methods and Tools for Overcoming the Barriers to Servitization and Service Excellence.