Age-Inclusive ICT Innovation for Service Delivery in South Africa A Developing Country Perspective /
This open access book presents a step-by-step journey to address the problem of ineffective service delivery by local government that led to the leveraging of new technology to benefit older individuals. Based in South Africa, this exploration is in one sense peculiar to its setting-a developing cou...
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| Other Authors: | , |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2022.
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| Edition: | 1st ed. 2022. |
| Subjects: | |
| Online Access: | Link to Metadata |
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Table of Contents:
- 1. Population ageing and ICTs
- 2. Legislative frameworks informing municipal service delivery: the gap between what ought to be and what actually transpires
- 3. A baseline assessment of older South Africans' mobile phone usage across rural-urban contexts
- 4. The story of developing ICTs to promote holistic service delivery to older persons: The we-DELIVER project
- 5. Data collection tools, analysis and application using ICTs
- 6. Research integrity in a community-based project - a critique of individualised and Western ethical protocols
- 7. Managing diversity in a multi-cultural and multi-lingual environment: The case of the we-DELIVER project
- 8. Feasible ICTs for the community following a bottom-up approach: The example of Yabelana
- 9. Mitigating or inhibiting (intergenerational) relational experiences around older persons' mobile phone use
- 10. The theory and practice of impact and sustainability: The we-DELIVER project.