Communication Climate at Work Fostering Friendly Friction in Organisations /
This book explores how members of an organization or group speak to and with each other. An expansion of the author's previous research on fallibility in organizations, the concept of communication climate is related to those of voice climate and psychological safety, both of which focus on th...
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| Format: | Electronic eBook |
| Language: | English |
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Springer International Publishing : Imprint: Palgrave Macmillan,
2023.
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| Edition: | 1st ed. 2023. |
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| Online Access: | Link to Metadata |
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Table of Contents:
- Part One
- 1.Communication Climate
- 2.Critical Quality Moments
- 3.Bystander Effects
- 4.The Invisible Gorilla
- 5. Blind Spots
- 6.Help
- Part Two
- 7.Friendly Friction
- 8.Tolerance for False Alarms
- 9.Psychological Safety
- 10.Scope for Agency
- 11.Pushing Plus Buttons
- Part Three
- 12.Communication Ethics
- 13.Countering Moral Neutralization
- 14.Whistleblowing
- 15. Further Studies.