Innovative Priority Mechanisms in Service Operations Theory and Applications /
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...
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| Main Authors: | , , |
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| Corporate Author: | |
| Format: | Electronic eBook |
| Language: | English |
| Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2023.
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| Edition: | 1st ed. 2023. |
| Series: | SpringerBriefs in Service Science,
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| Subjects: | |
| Online Access: | Link to Metadata |
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| Summary: | This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book. |
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| Physical Description: | IX, 139 p. 21 illus., 5 illus. in color. online resource. |
| ISBN: | 9783031308413 |
| ISSN: | 2731-3751 |
| DOI: | 10.1007/978-3-031-30841-3 |
| Access: | Open Access |