Innovative Priority Mechanisms in Service Operations Theory and Applications /
This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and...
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Main Authors: | , , |
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Corporate Author: | |
Format: | Electronic eBook |
Language: | English |
Published: |
Cham :
Springer International Publishing : Imprint: Springer,
2023.
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Edition: | 1st ed. 2023. |
Series: | SpringerBriefs in Service Science,
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Subjects: | |
Online Access: | Link to Metadata |
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100 | 1 | |a Cui, Shiliang. |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
245 | 1 | 0 | |a Innovative Priority Mechanisms in Service Operations |h [electronic resource] : |b Theory and Applications / |c by Shiliang Cui, Zhongbin Wang, Luyi Yang. |
250 | |a 1st ed. 2023. | ||
264 | 1 | |a Cham : |b Springer International Publishing : |b Imprint: Springer, |c 2023. | |
300 | |a IX, 139 p. 21 illus., 5 illus. in color. |b online resource. | ||
336 | |a text |b txt |2 rdacontent | ||
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490 | 1 | |a SpringerBriefs in Service Science, |x 2731-3751 | |
506 | 0 | |a Open Access | |
520 | |a This book introduces the most advanced and recent theoretical research on innovative priority mechanisms in service settings. It covers cutting-edge topics on service innovations such as line-sitting, service-position-trading, referral priority programs, queue-scalping, distance-based priority, and dynamic priority policy. It also contains a variety of practical examples and applications which help managers to make better decisions and to develop a coherent business strategy. This book appeals to a wide readership, from academics and Ph.D. students who are interested in priority mechanisms, to service managers and researchers in the service industry. This is an open access book. | ||
650 | 0 | |a Service industries. | |
650 | 0 | |a Production management. | |
650 | 0 | |a Operations research. | |
650 | 0 | |a Industries. | |
650 | 1 | 4 | |a Services. |
650 | 2 | 4 | |a Operations Management. |
650 | 2 | 4 | |a Operations Research and Decision Theory. |
650 | 2 | 4 | |a Industries. |
700 | 1 | |a Wang, Zhongbin. |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
700 | 1 | |a Yang, Luyi. |e author. |4 aut |4 http://id.loc.gov/vocabulary/relators/aut | |
710 | 2 | |a SpringerLink (Online service) | |
773 | 0 | |t Springer Nature eBook | |
776 | 0 | 8 | |i Printed edition: |z 9783031308406 |
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830 | 0 | |a SpringerBriefs in Service Science, |x 2731-3751 | |
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