The Future of Consumption How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience /

"Fascinating contemporary perspectives on the nexus between retailing and consumption." - Jonathan Reynolds, University of Oxford "An invaluable resource for individuals who are eager to stay ahead in the ever-evolving world of retail and consumption." - Sofia Norén, Chief Busine...

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Bibliographic Details
Corporate Author: SpringerLink (Online service)
Other Authors: Bäckström, Kristina (Editor), Egan-Wyer, Carys (Editor), Samsioe, Emma (Editor)
Format: Electronic eBook
Language:English
Published: Cham : Springer International Publishing : Imprint: Palgrave Macmillan, 2024.
Edition:1st ed. 2024.
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Online Access:Link to Metadata
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Table of Contents:
  • Introduction
  • The Future of Consumption, Kristina Bäckström, Carys Egan-Wyer & Emma Samsioe
  • Part 1 - Technology
  • The Intersection of Sustainability and Technology in the Context of the Digital Marketplace, Hela Hassen & Precious Akponah
  • Smart Signage: Toward a Transformative Model that Effectively Generates Consumer-Product Relationships, Franklin Velasco & Hanna Marriott
  • Into the Metaverse: Technological Advances Shaping the Future of Consumer and Retail Marketing, Hossain Shahriar
  • Consumer Trust and Platformised Retail Personalisation, Stefan Larsson & Kashyap Haresamudram
  • Friend or foe? How buy-now-pay-later is seeking to change traditional consumer-retailer relationships in the UK, Ruffin Relja, Anita Lifen Zhao & Philippa Ward
  • The Future of Grocery Retail, Rickard Sandahl
  • Toward a Packaging-Free Society: A Historical Journey of Institutionalization and the Way Forward, Ozan Ağlargöz & Feyza Ağlargöz
  • Trending Seaweed: Future Opportunities in Retail?, Cecilia Fredriksson, Annabell Merkel & Filippa Säwe
  • Grocery Retailers' Approaches to Discussion on the Food Waste Issue on Social Media, Ulla-Maija Sutinen & Elina Närvänen
  • Sustainable Consumption in Taiwan and China: Drivers and Impediments, Tommy Shih
  • Digitalization: A potential tool for sustainable consumption?, Matthias Lehner, Jessika Luth Richter & Oksana Mont
  • The Challenge of Overproduction and Overconsumption, Gabriella Wulff
  • Creating Tomorrow's Vintage, Kevin Gelsi & Sandya Lang
  • Part 3 - Wellbeing
  • The Future of Wellbeing: Value Creation in Digital Mental Health Services, Alisa Minina Jeunemaître
  • No cash, no coins, no cards, but you: Biohacking the future of payments, Vitor Lima & Russell Belk
  • Contemporary Consumption of Brand Activism, Natasha Lewis & Jessica Vredenburg
  • Vegan Consumption: Insights into the consumer-driven emergence of the vegan market, Rachel Lamarche-Beauchesne
  • Buying Happiness, Tomas de Souza
  • Part 4 - Customer Experience
  • Re-examining the Place of the Physical Store During the Digital Retail Era, Elin Nilsson
  • Employee-to-Customer Improvisation: A Value Creation Strategy for Navigating the Contemporary Consumption Experience, Jessica Vredenburg, Simon J. Bell & Evan Polman
  • (When) Is it Worth Investing in The Personal Service Encounter?, Carys Egan-Wyer, Sofia Valentin & Åsa Parsmo
  • Can Future Shopping Experiences be Present in the Past? The Case of a Local High Street, Ola Thufvesson & Devrim Umut Aslan
  • Timeless Tricks, Ida de Wit Sandström & René van Pelt. .