The Future of Consumption How Technology, Sustainability and Wellbeing will Transform Retail and Customer Experience /
"Fascinating contemporary perspectives on the nexus between retailing and consumption." - Jonathan Reynolds, University of Oxford "An invaluable resource for individuals who are eager to stay ahead in the ever-evolving world of retail and consumption." - Sofia Norén, Chief Busine...
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Format: | Electronic eBook |
Language: | English |
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Springer International Publishing : Imprint: Palgrave Macmillan,
2024.
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Edition: | 1st ed. 2024. |
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Online Access: | Link to Metadata |
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Table of Contents:
- Introduction
- The Future of Consumption, Kristina Bäckström, Carys Egan-Wyer & Emma Samsioe
- Part 1 - Technology
- The Intersection of Sustainability and Technology in the Context of the Digital Marketplace, Hela Hassen & Precious Akponah
- Smart Signage: Toward a Transformative Model that Effectively Generates Consumer-Product Relationships, Franklin Velasco & Hanna Marriott
- Into the Metaverse: Technological Advances Shaping the Future of Consumer and Retail Marketing, Hossain Shahriar
- Consumer Trust and Platformised Retail Personalisation, Stefan Larsson & Kashyap Haresamudram
- Friend or foe? How buy-now-pay-later is seeking to change traditional consumer-retailer relationships in the UK, Ruffin Relja, Anita Lifen Zhao & Philippa Ward
- The Future of Grocery Retail, Rickard Sandahl
- Toward a Packaging-Free Society: A Historical Journey of Institutionalization and the Way Forward, Ozan Ağlargöz & Feyza Ağlargöz
- Trending Seaweed: Future Opportunities in Retail?, Cecilia Fredriksson, Annabell Merkel & Filippa Säwe
- Grocery Retailers' Approaches to Discussion on the Food Waste Issue on Social Media, Ulla-Maija Sutinen & Elina Närvänen
- Sustainable Consumption in Taiwan and China: Drivers and Impediments, Tommy Shih
- Digitalization: A potential tool for sustainable consumption?, Matthias Lehner, Jessika Luth Richter & Oksana Mont
- The Challenge of Overproduction and Overconsumption, Gabriella Wulff
- Creating Tomorrow's Vintage, Kevin Gelsi & Sandya Lang
- Part 3 - Wellbeing
- The Future of Wellbeing: Value Creation in Digital Mental Health Services, Alisa Minina Jeunemaître
- No cash, no coins, no cards, but you: Biohacking the future of payments, Vitor Lima & Russell Belk
- Contemporary Consumption of Brand Activism, Natasha Lewis & Jessica Vredenburg
- Vegan Consumption: Insights into the consumer-driven emergence of the vegan market, Rachel Lamarche-Beauchesne
- Buying Happiness, Tomas de Souza
- Part 4 - Customer Experience
- Re-examining the Place of the Physical Store During the Digital Retail Era, Elin Nilsson
- Employee-to-Customer Improvisation: A Value Creation Strategy for Navigating the Contemporary Consumption Experience, Jessica Vredenburg, Simon J. Bell & Evan Polman
- (When) Is it Worth Investing in The Personal Service Encounter?, Carys Egan-Wyer, Sofia Valentin & Åsa Parsmo
- Can Future Shopping Experiences be Present in the Past? The Case of a Local High Street, Ola Thufvesson & Devrim Umut Aslan
- Timeless Tricks, Ida de Wit Sandström & René van Pelt. .