Introduction to Tourism and Hospitality in BC

Introduction to Tourism and Hospitality in BC

This textbook is an introduction to the tourism and hospitality industry in British Columbia, and is written with a first year college and university audience in mind. It is a collaborative work with input from educators, industry leaders, employers, and past graduates of BC's tourism and hospi...

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Bibliographic Details
Main Authors: Westcott, Morgan (Author), Bird, Geoffrey (Author), Briscoe, Peter (Author)
Format: Electronic eBook
Language:English
Published: [Place of publication not identified] BCcampus 2020.
Series:Open textbook library.
Subjects:
Social sciences > Textbooks
Online Access:Access online version
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Table of Contents:
  • Chapter 1. History and Overview
  • Chapter 2. Transportation
  • Chapter 3. Accommodation
  • Chapter 4. Food and Beverage Services
  • Chapter 5. Recreation
  • Chapter 6. Entertainment
  • Chapter 7. Travel Services
  • Chapter 8. Services Marketing
  • Chapter 9. Customer Service
  • Chapter 10. Environmental Stewardship
  • Chapter 11. Risk Management and Legal Liability
  • Chapter 12. Aboriginal Tourism
  • Chapter 13. Careers and Work Experience
  • Chapter 14. Back to the Big Picture: Globalization and Trends

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