Shields, K. (2021). Customer Centric Strategy. eCampusOntario.
Chicago Style (17th ed.) CitationShields, Kerri. Customer Centric Strategy. Toronto, ON: eCampusOntario, 2021.
MLA (9th ed.) CitationShields, Kerri. Customer Centric Strategy. eCampusOntario, 2021.
Warning: These citations may not always be 100% accurate.