Performance Evaluation and Army Recruiting

• Main Author: Dertouzos, James N. (auth)
• Other Authors: Garber, Steven (auth)
• Format: Electronic Book Chapter
• Language: English
• Published: RAND Corporation 2008
• Subjects: Personnel & human resources management; Political control & freedoms; Political Science; Management & Organizational Behavior
• Online Access: DOAB: download the publication; DOAB: description of the publication

Traditional performance metrics, such as number of contracts signed per month per Army recruiter, do not adequately measure recruiter effort, skill, and productivity. The authors develop a "preferred performance metric" that takes into account the difficulty of recruiting different types o...