Toward a Culture of Consequences Performance-Based Accountability Systems for Public Services

Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving performance goals. This study examines nine PBASs that are...

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Bibliographic Details
Main Author: Stecher, Brian M. (auth)
Other Authors: Camm, Frank (auth), Damberg, Cheryl L. (auth), Hamilton, Laura S. (auth), Mullen, Kathleen J. (auth)
Format: Electronic Book Chapter
Language:English
Published: RAND Corporation 2010
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Summary:Performance-based accountability systems (PBASs) link incentives to measured performance to improve services to the public. Research suggests that PBASs influence provider behaviors, but little is known about PBAS effectiveness at achieving performance goals. This study examines nine PBASs that are drawn from five sectors: child care, education, health care, public health emergency preparedness, and transportation.
ISBN:MG1019
9780833050830
9780833050151
Access:Open Access