Electronic Engagement A Guide for Public Sector Managers
Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for...
Saved in:
| Main Author: | |
|---|---|
| Format: | Electronic Book Chapter |
| Language: | English |
| Published: |
ANU Press
2007
|
| Series: | Australia and New Zealand School of Government (ANZSOG)
|
| Subjects: | |
| Online Access: | DOAB: download the publication DOAB: description of the publication |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
MARC
| LEADER | 00000naaaa2200000uu 4500 | ||
|---|---|---|---|
| 001 | doab_20_500_12854_116247 | ||
| 005 | 20231005 | ||
| 003 | oapen | ||
| 006 | m o d | ||
| 007 | cr|mn|---annan | ||
| 008 | 20231005s2007 xx |||||o ||| 0|eng d | ||
| 020 | |a j.ctt24h86t | ||
| 020 | |a 9781921313103 | ||
| 020 | |a 9781921313097 | ||
| 040 | |a oapen |c oapen | ||
| 024 | 7 | |a 10.2307/j.ctt24h86t |c doi | |
| 041 | 0 | |a eng | |
| 042 | |a dc | ||
| 072 | 7 | |a JPQB |2 bicssc | |
| 072 | 7 | |a JPA |2 bicssc | |
| 100 | 1 | |a Chen, Peter |4 auth | |
| 245 | 1 | 0 | |a Electronic Engagement |b A Guide for Public Sector Managers |
| 260 | |b ANU Press |c 2007 | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a computer |b c |2 rdamedia | ||
| 338 | |a online resource |b cr |2 rdacarrier | ||
| 490 | 1 | |a Australia and New Zealand School of Government (ANZSOG) | |
| 506 | 0 | |a Open Access |2 star |f Unrestricted online access | |
| 520 | |a Over the last twenty years, advanced communication technologies have become pervasive throughout Western society. These technologies have not only revolutionised the delivery of public and private services, they have shaped consumers' expectations about service quality. This guide (written for managers who have an interest in expanding their approach to public engagement, rather than IT professionals) assesses the value that new communications and computing technology can bring to interactions with a range of potential stakeholders. An engaging, provocative and thorough survey of available technologies and potential applications, this is a 'must read' for policy and program practitioners who are considering options for electronic engagement. | ||
| 540 | |a Creative Commons |f https://creativecommons.org/licenses/by-nc-nd/4.0/ |2 cc |4 https://creativecommons.org/licenses/by-nc-nd/4.0/ | ||
| 546 | |a English | ||
| 650 | 7 | |a Central government policies |2 bicssc | |
| 650 | 7 | |a Political science & theory |2 bicssc | |
| 653 | |a Political Science | ||
| 856 | 4 | 0 | |a www.oapen.org |u https://www.jstor.org/stable/10.2307/j.ctt24h86t |7 0 |z DOAB: download the publication |
| 856 | 4 | 0 | |a www.oapen.org |u https://directory.doabooks.org/handle/20.500.12854/116247 |7 0 |z DOAB: description of the publication |