Digital Service Platforms
E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten...
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| Format: | Electronic Book Chapter |
| Language: | English |
| Published: |
IntechOpen
2021
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| Subjects: | |
| Online Access: | DOAB: download the publication DOAB: description of the publication |
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| 020 | |a intechopen.91101 | ||
| 020 | |a 9781839691027 | ||
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| 100 | 1 | |a Kang, Kyeong |4 edt | |
| 700 | 1 | |a Kang, Kyeong |4 oth | |
| 245 | 1 | 0 | |a Digital Service Platforms |
| 260 | |b IntechOpen |c 2021 | ||
| 300 | |a 1 electronic resource (210 p.) | ||
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| 506 | 0 | |a Open Access |2 star |f Unrestricted online access | |
| 520 | |a E-service is an increasingly popular business practice and a critical part of supporting the global information society. The Digital Service Platforms book reduces the ambiguity about e-service by clarifying how to take advantage of it as well as how to overcome barriers and issues. It includes ten chapters in three subject areas: e-service and social media, e-service concepts, and e-service quality and development. Chapters cover such topics as organization-community relationships, systematic e-service innovation, social media ecosystems, accessibility experience design, Industry 4.0, public e-employment services in different countries, and more. | ||
| 540 | |a Creative Commons |f https://creativecommons.org/licenses/by/3.0/ |2 cc |4 https://creativecommons.org/licenses/by/3.0/ | ||
| 546 | |a English | ||
| 650 | 7 | |a Digital TV & media centres: consumer/user guides |2 bicssc | |
| 653 | |a big data, cloud computing, disability, ict, digitalization, social media | ||
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| 856 | 4 | 0 | |a www.oapen.org |u https://directory.doabooks.org/handle/20.500.12854/130925 |7 0 |z DOAB: description of the publication |