APA (7th ed.) Citation

Lee, S., Patskanick, T., Balmuth, A., & Coughlin, J. F. (2023). Chapter Applying human-centered system design to the development of a tool for service innovation. Academia Press.

Chicago Style (17th ed.) Citation

Lee, Sheng-Hung, Taylor Patskanick, Alexa Balmuth, and Joseph F. Coughlin. Chapter Applying Human-centered System Design to the Development of a Tool for Service Innovation. Ghent: Academia Press, 2023.

MLA (9th ed.) Citation

Lee, Sheng-Hung, et al. Chapter Applying Human-centered System Design to the Development of a Tool for Service Innovation. Academia Press, 2023.