User Satisfaction with Personalised Internet Applications

The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users' preferences, like personalised Internet applications, is r...

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Λεπτομέρειες βιβλιογραφικής εγγραφής
Κύριος συγγραφέας: Bauernfeind, Ulrike (auth)
Μορφή: Ηλεκτρονική πηγή Κεφάλαιο βιβλίου
Γλώσσα:Αγγλικά
Έκδοση: Bern Peter Lang International Academic Publishing Group 2018
Σειρά:Forschungsergebnisse der Wirtschaftsuniversitaet Wien
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DOAB: description of the publication
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Περιγραφή
Περίληψη:The study focuses on user satisfaction with websites and personalised internet applications in particular. The abundance of information on the web is increasing more and more. Therefore, the significance of websites targeting the users' preferences, like personalised Internet applications, is rising. The aim of this study was to find out which factors determine user satisfaction with personalised internet applications. Factors like the usefulness of the information or trust towards how personal information is handled were considered. A large-scale user survey evaluating three internet applications (from the travel, e-learning and real estate domains) was conducted. Expert opinions were collected to complement the results and provide insights from users' and experts' points of views.
Φυσική περιγραφή:1 electronic resource (182 p.)
ISBN:b14001
Πρόσβαση:Open Access