Bürgerämter in Deutschland Organisationswandel und digitale Transformation

Abstract For many years, German municipal offices were regarded as the model of success in terms of modernising local administrative services in order to cater more to ordinary citizens. However, as a result of long waiting times and complaints from staff about deteriorating working conditions, muni...

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Bibliographic Details
Main Author: Jörg Bogumil (auth)
Other Authors: Sascha Gerber (auth), Sabine Kuhlmann (auth), Christian Schwab (auth)
Format: Electronic Book Chapter
Published: Nomos Verlagsgesellschaft mbH & Co. KG 2019
Series:Modernisierung des öffentlichen Sektors (
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
Copy 1 Available