Fallibility at Work: Rethinking Excellence and Error in Organizations

• Autor principal: Øyvind Kvalnes (auth)
• Formato: Recurso Electrónico Capítulo de Livro
• Idioma: inglês
• Publicado em: Palgrave Macmillan 2017
• Assuntos: management; reliability; interaction; mediation; business ethics; intervention; error; workplace; organizational behaviour
• Acesso em linha: DOAB: download the publication; DOAB: description of the publication

This book addresses how organizations can deal with human fallibility in order to create space for excellence at work. Some mistakes in work settings put lives at risk, while others create openings for innovative breakthroughs. In order to deal constructively with fallibility, an organization needs...