Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attribu...

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Main Author: Melcher, Joachim (auth)
Format: Electronic Book Chapter
Language:English
Published: KIT Scientific Publishing 2012
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DOAB: description of the publication
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