Process Measurement in Business Process Management : Theoretical Framework and Analysis of Several Aspects

• Main Author: Melcher, Joachim (auth)
• Format: Electronic Book Chapter
• Language: English
• Published: KIT Scientific Publishing 2012
• Subjects: process model metric; business process management; process measurement
• Online Access: DOAB: download the publication; DOAB: description of the publication

Process measurement deals with the quantification of business process models using process model metrics. This book presents a theoretical framework for the prediction of external process model attributes (as, for example, error-proneness and understandabiltiy) based on internal (structural) attribu...