Tourism Destination Management

• Main Author: Rodríguez-Díaz, Manuel (auth)
• Other Authors: Espino-Rodríguez, Tomás F. (auth)
• Format: Electronic Book Chapter
• Language: English
• Published: MDPI - Multidisciplinary Digital Publishing Institute 2019
• Subjects: Upper Silesian Conurbation; post-industrial cities development; abstract and figurative clues; rating of online reputation; price; hotel sector's competitiveness; regional image; innovation; lodging; online reputation; service quality; online customer review; tourism destination; customer online review; community manager; sustainable tourism; added value; cultural and creative community; social media content exploration; circular economy; negative stereotypes; destination image
• Online Access: DOAB: download the publication; DOAB: description of the publication

This book collected studies focused on the management of tourist destinations. Destinations are complex and adaptive systems, where the different elements that make them up have to be oriented towards achieving a common objective that improves the competitiveness of the destination. Five main lines of research on tourist destinations can be established: 1) the management, planning, and marketing of destinations, with special attention to the tourism supply chain, communication, and integral management; 2) the sustainability of resources and capabilities; 3) the renewal of destinations in order to update their offer and main resources to maintain competitiveness; 4) online reputation and communication through social media in order to create and enhance a strong brand image and customer loyalty; and 5) the application of new technologies in order to develop smart destinations. The book is made up of five research studies that focus on analyzing the transition towards a more circular tourist activity in hotels, image as a competitive factor of destinations, the value of cultural creativity, the coherence of online reputation, and the relationship between hotel prices and online reputation in different tourist destinations.