Catalan-Matamoros, D. (2012). Advances in Customer Relationship Management. IntechOpen.
Tohutoru Kātū Chicago (17th ed.)Catalan-Matamoros, Daniel. Advances in Customer Relationship Management. IntechOpen, 2012.
Tohutoro MLA (9th ed.)Catalan-Matamoros, Daniel. Advances in Customer Relationship Management. IntechOpen, 2012.
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