Advances in Customer Relationship Management
Customer relationship management (CRM) strategies have become increasingly important worldwide due to changes in expectations from customers as well as changes in the nature of markets. This book puts forth a conceptualization that attempts to not only outline CRM's domain but also to reconcile...
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Andere auteurs: | |
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Formaat: | Elektronisch Hoofdstuk |
Taal: | Engels |
Gepubliceerd in: |
IntechOpen
2012
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Onderwerpen: | |
Online toegang: | DOAB: download the publication DOAB: description of the publication |
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Internet
DOAB: download the publicationDOAB: description of the publication
3rd Floor Main Library
Plaatsingsnummer: |
A1234.567 |
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Kopie 1 | Beschikbaar |