Instrument for assessing the quality of mobile emergency pre-hospital care: content validation

• Main Authors: Rodrigo Assis Neves Dantas (Author), Gilson de Vasconcelos Torres (Author), Marina de Góes Salvetti (Author), Daniele Vieira Dantas (Author), Ana Elza Oliveira de Mendonça (Author)
• Format: Book
• Published: SciELO, 2015-06-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.
• Notes: 1980-220X; 10.1590/S0080-623420150000300004
• Keywords: Enfermería de Urgencia; Atención Prehospitalaria; Estudios de Validación; Public aspects of medicine; RA1-1270; Nursing; RT1-120; Mental healing; RZ400-408; Education (General); L7-991
• Source: Revista da Escola de Enfermagem da USP, Vol 49, Iss 3, Pp 380-386 (2015)

OBJECTIVES To validate an instrument to assess quality of mobile emergency pre-hospital care. METHOD A methodological study where 20 professionals gave their opinions on the items of the proposed instrument. The analysis was performed using Kappa test (K) and Content Validity Index (CVI), considering K> 0.80 and CVI ≥ 0.80. RESULTS Three items were excluded from the instrument: Professional Compensation; Job Satisfaction and Services Performed. Items that obtained adequate K and CVI indexes and remained in the instrument were: ambulance conservation status; physical structure; comfort in the ambulance; availability of material resources; user/staff safety; continuous learning; safety demonstrated by the team; access; welcoming; humanization; response time; costumer privacy; guidelines on care; relationship between professionals and costumers; opportunity for costumers to make complaints and multiprofessional conjunction/actuation. CONCLUSION The instrument to assess quality of care has been validated and may contribute to the evaluation of pre-hospital care in mobile emergency services.