A lean case study in an oncological hospital: implementation of a telephone triage system in the emergency service
José Crespo de Carvalho,1 Madalena Ramos,1 Carina Paixão2 1Business School, University Institute of Lisbon, Lisbon, Portugal; 2Instituto Português de Oncologia, Lisbon, Portugal Abstract: Lean practices and thinking have increased substantially in the last few years....
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Dove Medical Press,
2013-12-01T00:00:00Z.
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