A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability

Abstract Introduction Telepractice service delivery of allied health interventions to people with disability can potentially reduce access barriers and improve service equity. However, questions remain regarding telepractice functionality for people with disability. This study addressed questions re...

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Main Authors: Cloe Benz (Author), Jaya Dantas (Author), Mai Welsh (Author), Richard Norman (Author), Suzanne Robinson (Author), Delia Hendrie (Author)
Format: Book
Published: Wiley, 2024-02-01T00:00:00Z.
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100 1 0 |a Cloe Benz  |e author 
700 1 0 |a Jaya Dantas  |e author 
700 1 0 |a Mai Welsh  |e author 
700 1 0 |a Richard Norman  |e author 
700 1 0 |a Suzanne Robinson  |e author 
700 1 0 |a Delia Hendrie  |e author 
245 0 0 |a A qualitative study assessing allied health provider perceptions of telepractice functionality in therapy delivery for people with disability 
260 |b Wiley,   |c 2024-02-01T00:00:00Z. 
500 |a 1369-7625 
500 |a 1369-6513 
500 |a 10.1111/hex.13988 
520 |a Abstract Introduction Telepractice service delivery of allied health interventions to people with disability can potentially reduce access barriers and improve service equity. However, questions remain regarding telepractice functionality for people with disability. This study addressed questions related to how allied health clinicians and managers perceive telepractice as functioning in the provision of therapy services to people with disability. Methods Thirteen interviews of allied health clinicians and managers from across Australia were conducted between 21 November and 22 February via MS teams. Qualitative methodology and critical realist theoretical paradigm underpin the study. Data analysis was completed using a reflective thematic analysis method and five themes were generated and described utilising an analytic metaphor. Results The study themes were described in relation to a shopping for shoes analytic metaphor and the five themes included (1) a shoe for every foot, (2) planned purchases, (3) shoe on the other foot, (4) you need both shoes and (5) help choosing their shoes. In summary, the function of telepractice fits differently for each individual, similar to pairs of shoes. Conclusions Telepractice has its own strengths and weaknesses and isn't a direct substitute for in‐person sessions, much like left and right shoes are similar but not the same. The results support participant perceptions that telepractice functions best as an adjunct to in‐person sessions through a flexible hybrid delivery model in the provision of therapy services to people with a disability. A strategy for improving perceived usefulness may involve positioning telepractice as unique with strengths and weaknesses, not replacing in‐person care. Patient or Public Contribution The paper forms part of a larger codesign process which included customer and carer participants throughout the design and planning of the project, inclusion of a peer researcher, and the selection of the analytic metaphor including in the findings of this article production. 
546 |a EN 
690 |a accessibility 
690 |a allied health 
690 |a disability 
690 |a PPI 
690 |a qualitative 
690 |a telepractice 
690 |a Medicine (General) 
690 |a R5-920 
690 |a Public aspects of medicine 
690 |a RA1-1270 
655 7 |a article  |2 local 
786 0 |n Health Expectations, Vol 27, Iss 1, Pp n/a-n/a (2024) 
787 0 |n https://doi.org/10.1111/hex.13988 
787 0 |n https://doaj.org/toc/1369-6513 
787 0 |n https://doaj.org/toc/1369-7625 
856 4 1 |u https://doaj.org/article/1b86c9b09d794d53b7fa0eb0ba0bbbf8  |z Connect to this object online.