The relationship between emotional labor and professional burnout: A comparative analysis between work of teachers and employees of commercial service sector
Background: Nowadays more and more employees are required to perform emotional labor (EL) which means that they need to express emotions set by the organizational procedures, simultaneously masking the true feelings. Employees, while performing emotional labor, choose between one of the two strategi...
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| Main Authors: | , |
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| Format: | Book |
| Published: |
Nofer Institute of Occupational Medicine,
2017-10-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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