Second-order problem solving: Nurses' perspectives on learning from near misses

Objectives: Near misses happen more frequently than actual errors, and highlight system vulnerabilities without causing any harm, thus provide a safe space for organizational learning. Second-order problem solving behavior offers a new perspective to better understand how nurses promote learning fro...

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Bibliographic Details
Main Authors: Yi Yang (Author), Huaping Liu (Author), Gwen D. Sherwood (Author)
Format: Book
Published: Elsevier, 2021-10-01T00:00:00Z.
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3rd Floor Main Library

Holdings details from 3rd Floor Main Library
Call Number: A1234.567
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