Second-order problem solving: Nurses' perspectives on learning from near misses
Objectives: Near misses happen more frequently than actual errors, and highlight system vulnerabilities without causing any harm, thus provide a safe space for organizational learning. Second-order problem solving behavior offers a new perspective to better understand how nurses promote learning fro...
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Main Authors: | Yi Yang (Author), Huaping Liu (Author), Gwen D. Sherwood (Author) |
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Format: | Book |
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Elsevier,
2021-10-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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