Matrix Analysis of the Digital Divide in eHealth Services Using Awareness, Want, and Adoption Gap
BackgroundThe digital divide usually refers to access or usage, but some studies have identified two other divides: awareness and demand (want). Given that the hierarchical stages of the innovation adoption process of a customer are interrelated, it is necessary and meaningful to analyze the digital...
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JMIR Publications,
2012-02-01T00:00:00Z.
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