Identifying Key Hospital Service Quality Factors in Online Health Communities
BackgroundThe volume of health-related user-created content, especially hospital-related questions and answers in online health communities, has rapidly increased. Patients and caregivers participate in online community activities to share their experiences, exchange information, and ask about recom...
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| Main Authors: | , , , |
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| Format: | Book |
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JMIR Publications,
2015-04-01T00:00:00Z.
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