Quality of out-of-hours telephone triage by general practitioners and nurses: development and testing of the AQTT - an assessment tool measuring communication, patient safety and efficiency
Objective: To develop a valid and reliable assessment tool able to measure quality of communication, patient safety and efficiency in out-of-hours (OOH) telephone triage conducted by both general practitioners (GP) and nurses. Design: The Dutch KERNset tool was translated into Danish and supplemente...
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Main Authors: | D. S. Graversen (Author), A. F. Pedersen (Author), A. H. Carlsen (Author), F. Bro (Author), L. Huibers (Author), M. B. Christensen (Author) |
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Format: | Book |
Published: |
Taylor & Francis Group,
2019-01-01T00:00:00Z.
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Online Access: | Connect to this object online. |
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