Love over gold and mind over matter? Identifying capabilities that preserve medical assistants' sustainable employability

• Main Authors: Bram P. I. Fleuren (Author), Alden Yuanhong Lai (Author), Lynda Gruenewald-Schmitz (Author), Jennifer Larkin (Author), Christina T. Yuan (Author)
• Format: Book
• Published: BMC, 2024-07-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Abstract Background Medical assistants (MAs) are crucial for affordable, high-quality primary care, but what motivates this low-wage occupational group to stay in their job remains underexplored. This paper identifies the work aspects that MAs value ("capabilities"), and how they affect su...