The Impact of Explanations on Layperson Trust in Artificial Intelligence-Driven Symptom Checker Apps: Experimental Study

• Главные авторы: Claire Woodcock (Автор), Brent Mittelstadt (Автор), Dan Busbridge (Автор), Grant Blank (Автор)
• Формат: ‌
• Опубликовано: JMIR Publications, 2021-11-01T00:00:00Z.
• Предметы: article
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BackgroundArtificial intelligence (AI)-driven symptom checkers are available to millions of users globally and are advocated as a tool to deliver health care more efficiently. To achieve the promoted benefits of a symptom checker, laypeople must trust and subsequently follow its instructions. In AI,...