Managing expectations: cognitive authority and experienced control in complex healthcare processes
Abstract Background Balancing the normative expectations of others (accountabilities) against the personal and distributed resources available to meet them (capacity) is a ubiquitous feature of social relations in many settings. This is an important problem in the management of long-term conditions,...
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| Main Authors: | , |
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| Format: | Book |
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BMC,
2017-07-01T00:00:00Z.
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| Online Access: | Connect to this object online. |
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