Trust-based service innovation of municipal home care: a longitudinal mixed methods study

• Ngā kaituhi matua: Tom Eide (Author), Monika K. Gullslett (Author), Hilde Eide (Author), Janne H. Dugstad (Author), Brendan McCormack (Author), Etty R. Nilsen (Author)
• Hōputu: Pukapuka
• I whakaputaina: BMC, 2022-10-01T00:00:00Z.
• Ngā marau: article
• Urunga tuihono: Connect to this object online.

Abstract Background In Scandinavia, various public reforms are initiated to enhance trust in the healthcare services and the public sector in general. This study explores experiences from a two-step service innovation project in municipal home care in Norway, coined as the Trust Model (TM), aiming a...