Developing a Total Quality Management Model for Health Care Systems
Background: Total quality management (TQM) is a managerial practice to improve the effectiveness, efficiency, flexibility, and competitiveness of a business as a whole. However, in practice, these TQM benefits are not easy to achieve. Despite its theoretical promise and the enthusiastic response to...
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| Main Authors: | , |
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| Format: | Book |
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Tehran University of Medical Sciences,
2005-10-01T00:00:00Z.
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