A meta-narrative review of coding tools for healthcare interactions and their applicability to written communication

• Главные авторы: Elena Rey Velasco (Автор), Hanne Sæderup Pedersen (Автор), Ditte Hjorth Laursen (Автор), Timothy Skinner (Автор)
• Формат: ‌
• Опубликовано: Elsevier, 2023-12-01T00:00:00Z.
• Предметы: article
• Online-ссылка: Connect to this object online.

Background: Although healthcare professionals (HCP) undergo communicative skills training, these are sometimes unsatisfactory for patients (empathy, discussion managing). Existing coding tools overlook the interaction and patients' responses. Meanwhile, remote consultations are redefining commu...