Silvana Martins Mishima, Ana Carolina Campos, Silvia Matumoto, & Cinira Magali Fortuna. (2016). Client satisfaction from the perspective of responsiveness: Strategy for analysis of universal systems? Universidade de São Paulo.
Chicago Style (17th ed.) CitationSilvana Martins Mishima, Ana Carolina Campos, Silvia Matumoto, and Cinira Magali Fortuna. Client Satisfaction from the Perspective of Responsiveness: Strategy for Analysis of Universal Systems? Universidade de São Paulo, 2016.
MLA (9th ed.) CitationSilvana Martins Mishima, et al. Client Satisfaction from the Perspective of Responsiveness: Strategy for Analysis of Universal Systems? Universidade de São Paulo, 2016.
Warning: These citations may not always be 100% accurate.