Standardizing Quality of Virtual Urgent Care: Using Standardized Patients in a Unique Experiential Onboarding Program

• Main Authors: Daniel J. Sartori (Author), Viraj Lakdawala (Author), Heather B. Levitt (Author), Jason A. Sherwin (Author), Paul A. Testa (Author), Sondra R. Zabar (Author)
• Format: Book
• Published: Association of American Medical Colleges, 2022-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Introduction Virtual urgent care (VUC) provides real-time evaluation, triage, and treatment of low-acuity medical problems; however, VUC physicians have varying levels of telemedicine training. We created a workplace-based experiential onboarding program that deployed standardized patients (SPs) int...