MEDICAL AND NURSING SERVICES AND PATIENTS' SATISFACTION LEVEL
Patients ' satisfaction is a complex phenomenon which is affected by different factors. Managers and care givers have to be aware of patients ' opinion about their services. Promoting quality of care depends on this issue. To assess the satisfaction level of patients in medical surgical...
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Iran University of Medical Sciences,
2005-01-01T00:00:00Z.
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| 001 | doaj_59c8f9c0ff924f55a33b5f681a827a66 | ||
| 042 | |a dc | ||
| 100 | 1 | 0 | |a M. Seidi |e author |
| 700 | 1 | 0 | |a A. Hydary |e author |
| 700 | 1 | 0 | |a S.R. Reis Karami |e author |
| 245 | 0 | 0 | |a MEDICAL AND NURSING SERVICES AND PATIENTS' SATISFACTION LEVEL |
| 260 | |b Iran University of Medical Sciences, |c 2005-01-01T00:00:00Z. | ||
| 500 | |a 2008-5931 | ||
| 520 | |a Patients ' satisfaction is a complex phenomenon which is affected by different factors. Managers and care givers have to be aware of patients ' opinion about their services. Promoting quality of care depends on this issue. To assess the satisfaction level of patients in medical surgical wards, we conducted a cross-sectional study in which 400 patients, selected by convenient sampling method. The data were collected by interviewing and completing questionnaires. Findings revealed that 79% of patient were satisfied with services gained from physicians and 74% of them said that they were satisfied with nursing services. To sum up, promoting the satisfaction level of patients, we recommend perposful considerations and interventions. | ||
| 546 | |a FA | ||
| 690 | |a patients' satisfaction level | ||
| 690 | |a medical- surgical wards | ||
| 690 | |a nursing services. | ||
| 690 | |a Nursing | ||
| 690 | |a RT1-120 | ||
| 655 | 7 | |a article |2 local | |
| 786 | 0 | |n نشریه پرستاری ایران, Vol 17, Iss 40, Pp 55-61 (2005) | |
| 787 | 0 | |n http://ijn.iums.ac.ir/article-1-36-en.html | |
| 787 | 0 | |n https://doaj.org/toc/2008-5931 | |
| 856 | 4 | 1 | |u https://doaj.org/article/59c8f9c0ff924f55a33b5f681a827a66 |z Connect to this object online. |