Assessing Medical Tourism Services Quality Using SERVQUAL Model: A Patient's Perspective

Background: Continuous quality improvement of the hospital services is a basic requirement of medical tourism industry. The different dimensions of hospital services quality are assessed constantly to improve the service of medical tourism. The aim of this study was to determine the services quality...

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Main Authors: Mohammad QOLIPOUR (Author), Amin TORABIPOUR (Author), Farzad FARAJI KHIAVI (Author), Amal SAKI MALEHI (Author)
Formato: Livro
Publicado em: Tehran University of Medical Sciences, 2017-12-01T00:00:00Z.
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