Elderly group satisfaction for stomatological services received at Tomas Romay Policlinic

• Main Authors: Milagros Isabel Collazo Ramos (Author), Jorge Luis Calero-Ricardo (Author), Ailec Collazo Llorca (Author), Carlos Mauricio García Collazo (Author)
• Format: Book
• Published: Universidad de Ciencias Médicas de La Habana, 2016-04-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

Summary

<p align="justify"><span style="font-family: verdana; font-size: small;"><strong>Introduction:</strong> Care quality that is provide to the elderly population, is an important and unpostponable issue<br /> <strong>Objective:</strong> To determine the satisfaction of dental services in "Tomas Romay" polyclinic from the opinions of an elderly group.<br /> <strong>Materials and Methods</strong>: Was performed a descriptive, cross-section research, to 216 elderly men and women, belonging to two doctor´s office of the aforementioned polyclinic. The information was collected through a self-administered questionnaire that was analyzed using descriptive statistics methods. From an ethical point of view, patients had a complete freedom to accept or not their participation in the study. <strong><br /> Results:</strong> Of the polles, 55.6% were women. The most frequent reason of assistance to the consulting room was related with prosthesis service (38.8%). Interviewee stated as major deficiencies, the lack of material resources, lack of personnel and mainly, the lengthy queuing time to be served.<br /> <strong>Conclusions</strong>: Regardless of the unsatisfactoriness identified by polles, most people consider being satisfied with care receive.</span></p><p align="justify"><span style="font-family: verdana; font-size: small;"><strong>Keywords</strong>: Stomatological services, health needs, dental prosthesis, population aging.</span></p>

Item Description

1729-519X