The Hybrid Multiple-Criteria Decision-Making Model for Home Healthcare Nurses' Job Satisfaction Evaluation and Improvement

Objectives: To investigate and evaluate the key factors related to job satisfaction performance of home healthcare nurses (HHNs).Methods: A total of 31 HHNs from three community hospitals in Zhejiang province were invited to participate in the study. They completed a questionnaire survey based on th...

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Bibliographic Details
Main Authors: YanJiao Wang (Author), YaQin Ye (Author), Yanjun Jin (Author), Yen-Ching Chuang (Author), Ching-Wen Chien (Author), Tao-Hsin Tung (Author)
Format: Book
Published: Frontiers Media S.A., 2022-09-01T00:00:00Z.
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Summary:Objectives: To investigate and evaluate the key factors related to job satisfaction performance of home healthcare nurses (HHNs).Methods: A total of 31 HHNs from three community hospitals in Zhejiang province were invited to participate in the study. They completed a questionnaire survey based on the home healthcare nurse job satisfaction scale (HHNJS) from February to March 2022. Consistent fuzzy preference relation (CFPR) methods and important-performance analysis (IPA) were used to obtain the attribute weights and performance for HHNs job satisfaction.Results: The results showed that the attributes of C13, C14, C15, C23, C24, C42, C51, and C52 were key factors influencing HHNs job satisfaction.Conclusion: The hybrid multiple-criteria decision-making (MCDM) model can help home-healthcare-agency administrators better understand the key factors related to HHNs job satisfaction and establish reasonable improvement strategies.
Item Description:1661-8564
10.3389/ijph.2022.1604940