ERSAR service quality indicators - practical case of a Municipality

Introduction: Waste services are fundamental in modern societies as they contribute significantly to the social and economic development of the country. Therefore, they must comply with a set of principles, among which are the universality of access, continuity and quality of service and price effic...

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Bibliographic Details
Main Authors: Ana Pardal (Author), Catarina Miguel (Author)
Format: Book
Published: Instituto Politécnico de Viseu, 2019-01-01T00:00:00Z.
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