Persepsi Nilai Pelanggan dan Kepuasan di Klinik Swasta "X" di Surabaya
The increasing number of health service industry caused an increase of health service demand. Keeping service quality is a main key to give good service to patient. One of service quality measurement methods is through patient satisfaction measurement. To service quality which given by health servic...
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| Format: | Book |
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Universitas Airlangga,
2017-12-01T00:00:00Z.
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