Patient safety oriented to improve patient retention in oral health services

• Main Author: Tri Erri Astoeti (Author)
• Format: Book
• Published: Universitas Airlangga, 2009-03-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.
• Notes: 1978-3728; 2442-9740; 10.20473/j.djmkg.v42.i1.p50-53
• Keywords: patient safety; patient retention; Dentistry; RK1-715
• Source: Dental Journal, Vol 42, Iss 1, Pp 50-53 (2009)

<span style="font-family: Tribune-Bold; font-size: 10pt; color: #231f20; font-style: normal; font-variant: normal;"><strong>Background</strong><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>: Oral health service systems should be designed to promote patient health, protection, and must be in compliance </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>with Indonesian laws that help protect patients from misuse of personal information. Patient safety is a new healthcare discipline that </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>emphasizes the reporting, analysis, and prevention of medical or dental error that often lead to adverse healthcare events. </em><span style="font-family: Tribune-Bold; font-size: 10pt; color: #231f20; font-style: normal; font-variant: normal;"><strong>Purpose</strong><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>: </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>To describe correlation that patient safety would improve patent retention in oral health. Patient safety is an essential component </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>of quality oral health care and dentist is encouraged to consider thoughtfully the environment in which they deliver dental care, </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>while at the same time services and to implement practices that decrease a patient's risk of injury or harm during the delivery of </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>care. </em><span style="font-family: Tribune-Bold; font-size: 10pt; color: #231f20; font-style: normal; font-variant: normal;"><strong>Reviews</strong><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>: Designing oral health care systems that focus on preventing errors is critical to assure patient safety. Some possible </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>sources of error in oral health services are miscommunication, failure to review the patient's medical history, and lack of standardized </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>records, abbreviations, and processes. </em><span style="font-family: Tribune-Bold; font-size: 10pt; color: #231f20; font-style: normal; font-variant: normal;"><strong>Conclusion</strong><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>: Patient safety would support patient satisfaction; therefore oral health services </em><span style="font-family: Tribune-Italic; font-size: 9pt; color: #231f20; font-style: normal; font-variant: normal;"><em>can increase patient retention.</em></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span>