The Effect of Quality Service Towards Outpatients Satisfaction at Poasia Community Health Centre
The quality of outpatient services can be measured by the SERVQUAL model that considers five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. This study aimed to look at the effect of service quality on outpatient satisfaction at the Poasia community health center's p...
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| Main Authors: | , , , , , , |
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| Format: | Book |
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Institute for Researches and Community Services Universitas Muhammadiyah Palangkaraya,
2020-11-01T00:00:00Z.
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