Potilaskokemuskyselyn kehittäminen lastensairaalan potilaiden vanhemmille

• Glavni autori: Johanna Kaipio (Autor), Petri Mannonen (Autor), Hanna Stenhammar (Autor), Nina Karisalmi (Autor), Pekka Lahdenne (Autor), Kari Hiekkanen (Autor), Marko Nieminen (Autor)
• Format: Knjiga
• Izdano: Finnish Social and Health Informatics Association, 2017-05-01T00:00:00Z.
• Teme: article
• Online pristup: Connect to this object online.

Compared to patient satisfaction, less research has focused on patient experience, which is a complex phenomenon by nature, thereby challenging to define and measure. Today, healthcare organizations are short of appropriate instruments surveying patient experiences. Satisfaction questionnaires are u...