Quality management in dental health care: Present and future development

• Main Authors: Tekić Jasmina (Author), Majstorović Vidosav D. (Author), Marković Dejan (Author), Nikodijević Angelina (Author), Stamenković Dragoslav (Author)
• Format: Book
• Published: Serbian Medical Society - Dental Section, Belgrade, 2011-01-01T00:00:00Z.
• Subjects: article
• Online Access: Connect to this object online.

The standards ISO 9000 series, brought in 1987, were the driving force for the development and application of quality management (QM) in various areas, including health care. Currently, there are over one million certificates for quality management (QMC), and they were main initiators of quality imp...